Click on the "Download" button for the corresponding theme
Choose "License certificate & purchase code (text or PDF)"
You'll find your purchase code in the downloaded document
Theme support policy
Before sending a support ticket please read our support policy and also make sure to check our knowledge base as most of the answers can be found there.
Be specific, it helps a lot
Try to be as descriptive as possible about the particular issue and provide your website URL so we can have a closer look and understand the issue better.
Please have in mind that response time may vary due to the current volume of support requests, but, as in most cases, it does not take longer than 1 business day for us to respond.
What would you like to know?
Not quite sure if our themes are the best choice?
No worries, we would be glad to address all your questions and concerns. Whether you wanted to ask about the feature you are interested in or the option you are not sure our theme has, this is the place to go.
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Please describe what you are looking for and we will try to figure out the best solution. We are a team of highly experienced professionals ready to jump in!