Contact Meks
Have a support question or just want to say hi?Let's talk
We would love to hear from you
If you stumbled upon this contact form, you probably wanted to contact us for the first time, right?
So, whether you are interested in any kind of cooperation or you just want to say “Hi” or share some thoughts, ideas, advice and suggestions, we would like to hear from you.
How can we help?
Where is my purchase code?
- Go to your downloads page
- Click on the "Download" button for the corresponding theme
- Choose "License certificate & purchase code (text or PDF)"
- You'll find your purchase code in the downloaded document
Theme support policy
Before sending a support ticket please read our support policy and also make sure to check our knowledge base as most of the answers can be found there.
Be specific, it helps a lot
Try to be as descriptive as possible about the particular issue and provide your website URL so we can have a closer look and understand the issue better.
Response time
Please have in mind that response time may vary due to the current volume of support requests, but, as in most cases, it does not take longer than 1 business day for us to respond.
What would you like to know?
Not quite sure if our themes are the best choice?
No worries, we would be glad to address all your questions and concerns. Whether you wanted to ask about the feature you are interested in or the option you are not sure our theme has, this is the place to go.
You are backed up by WordPress experts
Please describe what you are looking for and we will try to figure out the best solution. We are a team of highly experienced professionals ready to jump in!